Rise: Unable to log in with single sign-on (SSO)

Incident Report for Rise

Resolved

Single sign-on in Rise is working correctly again, and this issue has been resolved.

Posted Mar 27, 2023 - 20:16 UTC

Monitoring

A fix has been implemented, and you should be able to log in to Rise using single sign-on (SSO). We're monitoring the situation carefully.

Posted Mar 27, 2023 - 18:59 UTC

Identified

We've identified the cause of the issue, and we should have this resolved shortly. If you run into an error while signing in, please refresh your Rise browser window and try again.

Posted Mar 27, 2023 - 18:41 UTC

Investigating

Hi, Rise users. If you have single sign-on (SSO) enabled on your Rise account, you may be unable to log in to Rise right now. Instead, you'll see an error page that says, "That didn't work." We're working to resolve this issue, and we will let you know as soon as you can log in again.

Posted Mar 27, 2023 - 18:28 UTC

This incident affected: Rise (Authentication).