All Systems Operational
Rise Operational
Authentication Operational
Learning Operational
Authoring Operational
Reporting Operational
User Management Operational
Orders and Billing Operational
Rise.com Website Operational
Rise Blog Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 8, 2021
Resolved - We've confirmed that all Rise services are performing normally.
Dec 8, 03:07 UTC
Monitoring - We’ve worked with our service providers and confirmed that all Rise services should be operating normally again. We’ll continue to monitor the situation carefully. We’re sorry for the interruption!
Dec 8, 01:29 UTC
Identified - Hi folks. We’ve identified an outage with one of our service providers which is causing issues in several Rise functions. We’re working with them to understand the impact and to let you know as soon as we can when we’re in the clear.
Dec 7, 17:18 UTC
Investigating - When sending an invite to a new user on your team, they may receive 2 invitations instead of just 1. All user roles are impacted. You may also experience issues with using the button to resend invitations. We're investigating what's happening. Please instruct your users to use either invitation and delete the extra. We're sorry for the trouble!
Dec 7, 16:25 UTC
Dec 7, 2021
Dec 6, 2021

No incidents reported.

Dec 5, 2021
Completed - The scheduled maintenance has been completed.
Dec 5, 08:00 UTC
Update - Scheduled maintenance is taking longer than expected but is progressing. We will provide further updates as necessary.
Dec 5, 04:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 03:00 UTC
Scheduled - Hello Rise users! Rise will be undergoing maintenance this weekend from 10 pm EST Saturday until 12 am EST Sunday. Rise services will be unavailable during this time. We'll let you know when the maintenance is complete.
Dec 2, 14:19 UTC
Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021
Resolved - Signing up for a new trial is working normally again. We apologize for any trouble!
Dec 2, 17:01 UTC
Investigating - Signing up for a new trial causes an error, and we're investigating the problem. You can get around the error by going directly to your subdomain at .rise.com. We're sorry for the trouble, and we'll keep you posted!
Dec 2, 15:46 UTC
Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.