Rise Status

All Systems Operational

Rise Operational

Authentication Operational

Learning Operational

Authoring Operational

Reporting Operational

User Management Operational

Orders and Billing Operational

Rise.com Website Operational

Rise Blog Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 8, 2021

Some Rise services are creating errors and delays for users

Resolved - We've confirmed that all Rise services are performing normally.
Dec 8, 03:07 UTC

Monitoring - We’ve worked with our service providers and confirmed that all Rise services should be operating normally again. We’ll continue to monitor the situation carefully. We’re sorry for the interruption!
Dec 8, 01:29 UTC

Identified - Hi folks. We’ve identified an outage with one of our service providers which is causing issues in several Rise functions. We’re working with them to understand the impact and to let you know as soon as we can when we’re in the clear.
Dec 7, 17:18 UTC

Investigating - When sending an invite to a new user on your team, they may receive 2 invitations instead of just 1. All user roles are impacted. You may also experience issues with using the button to resend invitations. We're investigating what's happening. Please instruct your users to use either invitation and delete the extra. We're sorry for the trouble!
Dec 7, 16:25 UTC

Dec 7, 2021

Dec 6, 2021

No incidents reported.

Dec 5, 2021

Scheduled Maintenance: Rise

Completed - The scheduled maintenance has been completed.
Dec 5, 08:00 UTC

Update - Scheduled maintenance is taking longer than expected but is progressing. We will provide further updates as necessary.
Dec 5, 04:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 03:00 UTC

Scheduled - Hello Rise users! Rise will be undergoing maintenance this weekend from 10 pm EST Saturday until 12 am EST Sunday. Rise services will be unavailable during this time. We'll let you know when the maintenance is complete.
Dec 2, 14:19 UTC

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

Signing Up for New Trials Causes an Error

Resolved - Signing up for a new trial is working normally again. We apologize for any trouble!
Dec 2, 17:01 UTC

Investigating - Signing up for a new trial causes an error, and we're investigating the problem. You can get around the error by going directly to your subdomain at .rise.com. We're sorry for the trouble, and we'll keep you posted!
Dec 2, 15:46 UTC

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.